Shipping policy
SHIPPING POLICY
Last updated: August 2026
Thank you for shopping with BagPixie. We aim to provide a smooth and reliable shipping experience for every order.
1. ORDER PROCESSING
Orders are generally processed within 1–3 business days after payment is successfully received.
During holidays, promotional periods, or periods of unusually high order volume, processing may take additional time.
Once your order has been shipped, you will receive shipping information or tracking details when available.
2. DELIVERY TIMES
Estimated delivery times may vary depending on the destination, shipping method, product availability, customs procedures, and the shipping carrier.
Typical estimated delivery times are:
United States: 7–10 business days
International destinations: 7–15 business days
These are estimates only and are not guaranteed delivery dates.
3. SHIPPING DELAYS
Delivery may be delayed due to circumstances outside our reasonable control, including:
- Customs clearance
- Weather conditions
- Carrier delays
- Public holidays
- Incorrect or incomplete shipping information
- High shipping volumes
- Other circumstances beyond our control
BagPixie is not responsible for delays caused by the shipping carrier, customs authorities, or circumstances outside our reasonable control.
4. TRACKING
Where tracking is available, tracking information will be provided to the customer after the order has been shipped.
Tracking information may take some time to become active after the shipment is handed over to the carrier.
5. SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you provide an incorrect or incomplete address, please contact us as soon as possible.
Once an order has been shipped, we may not be able to change the delivery address.
BagPixie is not responsible for orders that cannot be delivered because of an incorrect or incomplete address provided by the customer.
6. INTERNATIONAL SHIPPING
BagPixie may ship products to selected international destinations.
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
Any such charges are the responsibility of the customer unless otherwise stated at checkout.
Customers are responsible for ensuring that the products they order can legally be imported into their country.
7. LOST OR STOLEN PACKAGES
If tracking information shows that an order has been delivered but you have not received it, please first check with household members, neighbors, building management, or the shipping carrier.
If the package still cannot be located, please contact us so that we can assist you where possible.
BagPixie is not responsible for packages confirmed as delivered by the shipping carrier.
8. DAMAGED PACKAGES
If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the product.
Please refer to our Return & Refund Policy for further information regarding damaged, defective, or incorrect items.
9. SHIPPING COSTS
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Shipping costs may vary depending on the destination, product, order size, shipping method, and other applicable factors.
10. CONTACT
If you have questions about shipping or your order, please contact BagPixie using the contact information provided on our website.
BagPixie
Operated by 101SUPPLIES LLC